Summary
In this podcast episode of the RCM Experts Podcast, Carrie Bauman interviews Stacey Yonker, CEO of Sarasota Arthritis Centers. Stacy discusses her practice’s transition to the WhiteSpace Health Platform, which significantly improved operational efficiency in her practice. Stacy also explains how AI helped her leadership team effectively bridge the gap between the perceptions of younger and older employees by dispelling myths, ensuring high performance and reinforcing a culture of collaboration and respect.
Key Takeaways
- WhiteSpace Health’s platform reduced Stacey’s reporting time from 8-10 hours to under an hour.
- Customized scorecards helped monitor employee performance and increase operational efficiency.
- Technology and clear metrics helped resolve conflicts between younger and older employees.
- Utilization of the platform improved scheduling processes, leading to better patient care and access.
- Efficiencies gained through AI-generated insights significantly improved work life balance for Stacy and her team.