Summary
In this episode of the RCM Experts, host Carrie Bauman VP of Marketing, WhiteSpace Health, interviews Ani Osborne, VP of product management and AI expert. Ani shares her insights into leveraging AI-powered solutions to boost operational efficiencies, lower expenses and drive revenue for healthcare organizations. They dive into the importance of connecting disparate data sources, the role of technology in reducing manual tasks, and how healthcare providers can optimize patient scheduling using AI-driven analytics.
Whether you are interested in healthcare operations, revenue cycle management, or the integration of AI into healthcare processes, this episode delivers actionable insights for improving productivity and revenue outcomes.
Key Takeaways
- Operational data from various systems needs to be connected for holistic insights.
- Investing in both technology and employee training is crucial to maximize efficiency.
- AI can drastically reduce the time needed for processes like prior authorizations and eligibility checks.
- Optimizing patient appointment scheduling with AI can help reduce no-shows and cancellations.
- AI helps preserve patient dignity by offering personalized, convenient alternatives such as telemedicine.